FAQ

Considering mass production, the minimum order quantity for each order is 1,000.

The product comes with a one-year quality warranty from the date of purchase, and non-human damage can be repaired or replaced within the warranty period.

We support various payment methods including cash, bank card, and electronic payments. Please refer to the order confirmation email for the specific payment process.

We have freight forwarders we have cooperated with for many years and can trust, and clients can also appoint their own freight forwarders. The specific timing depends on the destination and the mode of transport.

We support sample orders! To help you test more accurately, we'd like to know which aspects of the product you are mainly focusing on. Once the style is confirmed, we will prioritise arranging the shipment.

The materials used are all compliant and environmentally friendly, deeply in line with the global consensus of "harmonious coexistence between humans and nature."

The cost of custom samples needs to be determined based on your specific requirements, and we will provide a detailed breakdown of the costs.

The production time for customised samples is approximately 7 to 10 working days, depending on the customer's customisation requirements.

We do not provide free samples, but after confirming bulk orders, we can refund your sample fee or offer a new sample for free.

Inspect and confirm the use of standard materials before mass production

Track all stages of production

Inspect quality again before packaging

Check packaging before shipment

High quality and competitively priced

Perfect surface treatment and craftsmanship

After the details of bulk order packaging are confirmed, delivery will be within 25 working days. The specific delivery time depends on the product model, quantity, and customization requirements.

ISO9001、ISO14001

Our headquarters is located in Guangdong, China, and we sell to domestic markets, Europe, Japan and Korea, the United States, Brazil, Russia, and others.